1&1 is one of the well know hosting organisation. 1&1 was first established in 1988 and can claim to be one of the largest hosting organisations in the world with more than 10.5 million customers and handling 11 million domain names. The are located in Europe and North America, each with its own website and hosting plans. The company is truly massive.
1&1 has 4 major selling points that they stand by;
Your perfect website – ready in an instant!
Simple: No experience necessary
All-Inclusive: Internet address, Google optimization, and more
Unique: 20 million+ photos, and designs and text templates for your industry
Technical support is available 24/7 and the phone line is a freephone number.
Customers also have the option to allow the technical support to view and guide them through a solution using the Netviewer application. The company also maintains a comprehensive list of FAQs for self help purposes.
1&1 provide the Parallels Plesk control panel for its VPS and dedicated hosting plans, although it appears to provide its own custom control panel for shared web hosting customers. Unfortunately, there is little detail about the custom panel in the help area, so it’s difficult to compare it to more common control panels such as cPanel. The information about the control panel does confirm that you are able to perform the majority of functions you would expect, although I wasn’t able to confirm how user-friendly it is.
They make no promises regarding uptime for web hosting customers, and neither is there an SLA or guarantee to reassure prospective clients. However, all data is stored simultaneously in two locations. Should one server fail, another will take over.